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Thank you for filling out the decoder deactivation request form. An email will be sent to the address on file. Please click the provided link to validate your deactivation request. No action will be taken until email verification has been completed.
If you do not receive the verification email or have any questions, please contact AFN-BC at
+1 (951) 413-2339 (DSN: (312) 348-1339)) or by email at SATHELPDMA@MAIL.MIL
Please contact the AFN Helpdesk if you have technical questions.
Call +1 (951) 413-2339 or email sathelpdma@mail.mil
Ensure you have your decoder's unique indentification numbers, found on the label of the decoder, when contacting the helpdesk.
For Cisco decoders include the UA and TID numbers
For AFN7500HD decoders include the S/N and NSC ID numbers
For Harmonic decoders include the S/N and CAS ID numbers
Call +1 (951) 413-2339 or email sathelpdma@mail.mil
Ensure you have your decoder's unique indentification numbers, found on the label of the decoder, when contacting the helpdesk.
For Cisco decoders include the UA and TID numbers
For AFN7500HD decoders include the S/N and NSC ID numbers
For Harmonic decoders include the S/N and CAS ID numbers